Terms of Service

Please read these terms carefully before using our SAP consulting services and website.

Last Updated: December 2024

Agreement to Terms

These Terms of Service ("Terms") govern your use of AlphergInfotech's website and SAP consulting services. By accessing our website or engaging our services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or services.

Our Services

AlphergInfotech provides comprehensive SAP consulting services, including but not limited to:

  • SAP implementation and configuration
  • SAP S/4HANA migration services
  • SAP integration and customization
  • SAP cloud services and deployment
  • SAP support and maintenance
  • SAP analytics and reporting solutions
  • Industry-specific SAP solutions
  • SAP training and consulting

Client Responsibilities

As a client, you agree to:

  • Provide accurate and complete information about your business requirements
  • Designate appropriate personnel to work with our consulting team
  • Provide necessary access to systems, data, and personnel
  • Participate actively in project planning and implementation phases
  • Make timely decisions and approvals as required
  • Comply with all applicable laws and regulations
  • Maintain confidentiality of proprietary methodologies and tools

Service Delivery

We are committed to delivering high-quality SAP consulting services. However, please note:

  • Service delivery timelines may vary based on project complexity and client requirements
  • We will provide regular updates on project progress
  • Any delays caused by client-side factors may impact delivery schedules
  • We reserve the right to modify service approaches based on best practices
  • All deliverables will be provided according to agreed specifications

Intellectual Property

Intellectual property rights are protected as follows:

  • Client retains ownership of their existing systems, data, and business processes
  • AlphergInfotech retains ownership of proprietary methodologies, tools, and frameworks
  • Custom developments created specifically for the client will be owned by the client
  • Both parties agree to respect each other's intellectual property rights
  • Confidential information shared during projects must remain confidential

Payment Terms

Payment terms for our services include:

  • Payment schedules will be agreed upon in individual service agreements
  • Invoices are typically due within 30 days of receipt
  • Late payments may incur additional charges as specified in agreements
  • All prices are exclusive of applicable taxes unless otherwise stated
  • We reserve the right to suspend services for non-payment

Limitation of Liability

To the maximum extent permitted by law:

  • Our liability is limited to the total amount paid for the specific services
  • We are not liable for indirect, incidental, or consequential damages
  • We are not responsible for third-party software or system failures
  • Client assumes responsibility for data backup and recovery procedures
  • Force majeure events may excuse performance delays

Confidentiality

Both parties agree to maintain strict confidentiality regarding:

  • Business processes and proprietary information
  • Technical specifications and system configurations
  • Financial information and pricing details
  • Customer and vendor relationships
  • Any other information marked as confidential

Confidentiality obligations survive termination of services.

Website Use

When using our website, you agree to:

  • Use the website only for lawful purposes
  • Not attempt to gain unauthorized access to our systems
  • Not interfere with website functionality or security
  • Respect intellectual property rights in website content
  • Provide accurate information in forms and communications

Termination

Either party may terminate services under the following conditions:

  • With written notice as specified in individual agreements
  • Immediately for material breach of terms
  • For non-payment after appropriate notice periods
  • Upon completion of agreed project deliverables

Upon termination, both parties will return confidential information and settle outstanding obligations.

Governing Law

These Terms are governed by and construed in accordance with applicable laws. Any disputes arising from these Terms or our services will be resolved through appropriate legal channels.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the modified Terms.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@alpherginfotech.com

General Contact: info@alpherginfotech.com

Support: support@alpherginfotech.com